We label and pack all products ourselves using only recycled and biodegradable materials.
POSTAGE AND DELIVERY
PLEASE ENSURE THE CORRECT POSTAL COUNTRY IS SELECTED AT CHECKOUT.
UK SHIPPING
All UK orders are posted with Royal Mail, 1st or second class tracked delivery.
All postage and packaging costs are calculated at checkout.
INTERNATIONAL SHIPPING
International shipping costs are calculated at checkout according to your country.
We send all our international packages tracked and signed for if possible to ensure ease of experience for both you the customer and ourselves. Delivery times vary depending on your country.
***IMPORTANT***
ALL INTERNATIONAL ORDERS are sent and classified as ‘goods sold’ on customs forms, they can thus be subject to IMPORT TAX and VAT when entering their destination country. PLEASE NOTE, that in some regions, especially EUROPE, these costs can be up to 40% of the cost of your order. You as the customer are are responsible for paying these fees.
Please check with your local authority what charges you may incur before placing your order.
It is the responsibility of the customer to ensure an accurate postal address is given at checkout. If incorrect details are given and the order is returned to us, the customer is liable for any repeat postal fees incurred.
We reserve the right to cancel any order placed with incorrect postal details.
PRODUCTION TIMES
READYMADE GOODS:
These will be finished, pressed, labelled and packaged for postage from our studio within a week of receiving your order. You will be notified by email when we have posted your order.
MADE TO ORDER GOODS:
These have a 4 week lead-time period. When your garment is completed it will be laundered, finished, pressed, labelled and packaged for postage.
You will be notified by email when we have posted your order.
If you have ordered both ready made and made to order garments we will post them together when all of your items are completed.